1. About Us

2. Products

• Our lamps are handmade and may contain slight variations in color, material, or finish. These are not defects but part of the uniqueness of each piece.
  
• Product descriptions and images aim to be as accurate as possible, but we do not guarantee exact color or texture matching due to screen differences.
  

3. Pricing & Payment

• All prices are in United States Dollars (USD).
  
• Note: Prices are displayed in USD due to PayPal’s currency limitations. An approximate ZAR conversion is shown for reference. Final charges may vary slightly based on exchange rates and PayPal fees.
  

• We reserve the right to update pricing at any time.
  
• Payments are securely processed via PayPal. Your financial details are never stored on our servers.
  

4. Shipping & Delivery

• Orders are processed within 5–10 business days, depending on item availability and production timelines.
  
• We ship within South Africa and to select international destinations. Shipping fees will be calculated at checkout.
  
• Tracking information will be provided where available.
  

5. Returns & Refunds

• Due to the handcrafted nature of our items, all sales are final unless the item is received damaged.
  
• If your order arrives damaged, please contact us within 3 days of delivery with photographs of the item and packaging.
  
• Approved refunds or replacements will be processed within 7 business days.
  

6. Custom Orders

• Custom or made-to-order pieces are non-refundable once production begins.
  
• Lead times and pricing will be communicated before payment is processed.
  

7. Intellectual Property

• All content on this website — including images, text, designs, and logos — is the property of Amanzi Connexions and may not be reproduced without permission.
  

8. Privacy

• Your information is used solely for order fulfillment and communication. We do not sell or share your data with third parties.
  
• Our store may use cookies for basic analytics and cart functionality.
  

9. Liability

• Amanzi Connexions is not liable for any damage resulting from improper use or installation of our lighting products.
  
• Ensure all products are installed and used in accordance with the instructions and specifications provided.
  

10. Contact